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Prague accomodations, Prag Accommodation, Accommodation Prague - FAQs

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The spires of St. Wenceslas Cathedral rise high over Prague Castle and the roofs of Mala Strana. Photo by Jorn Ake ©2004

FAQ

Your comfort during your stay is our primary concern. If there is anything at all wrong with your apartment or simply something you don't like, please call us immediately on 251 512 502 so we can sort it out.

Apartment equipment

All of our apartments come with enough clean linens and towels for each guest. Additionally there are a full compliment of dishes, silverware, beddings, kitchen utensils and hangers in each apartment.

Many of our apartments have washing machines, but please see the specific apartment faqs to learn if your desired apartment has a washing machine or not.

We can provide an iron and ironing board upon request. There are no hair dryers, so please bring your own. Remember the power supply in Europe is 220v, so if you are coming from the Canada or the US, make sure you have a dual voltage hair dryer.

Each apartment has a small stereo with a tape deck, CD player and radio. For English language news, tune in the BBC on 101.1 FM.

None of our apartments have televisions and we have no plans to add them at any time in the future.

Heating and Hot Water

All of our apartments have efficient heaters for winter and plenty of hot water for showers or baths.

Telephones and internet

Each apartment has its own telephone (restricted to local calls only) which you can use to make reservations at restaurants or be contacted by your family and friends. You may also use the telephone to access the internet for checking your email (we ask you to connect less than 30 minutes per day). If you really want to surf the internet though, we suggest you go to a local internet cafe, which are abundantly sprinkled throughout the city.

Pets

If you have a well-behaved pet, feel free to bring him or her along. After all, there are plenty of interesting smells which people simply can't pick up that your animal may simply love.

Airport/Train station transfers

We offer our own service to transfer you to and from the airport or train station. Our driver will meet you in the arrivals hall at the airport, or at the meeting point in the train station, take you to your flat and let you in. Charges are 700 CZK per car from the airport and 400 CZK per car from any Prague train or Bus station.

Restaurant information

To help you enjoy your trip, we have a list of recommended restaurants. Please peruse the page to get an idea about the excellent dining now available in Prague. No longer are menus limited to pork, dumplings and beer. However, if that's what your taste buds are hankering for, we have a few of those restaurants listed as well. Additionally we have local restaurant pages connected to each flat. Feel free to print out either and bring them along

Prague Links

On our links page you will find lots of information about what to do while visiting Prague. Make sure to check out the Prague Information Service and the National Theater.

Reservation guarantee

Reservations are guaranteed by a credit card. Your card will not be charged unless you cancel within the cancellation period. You are responsible for the general good upkeep of the apartment during your visit and will be held liable for major damage caused. We accept Visa, MasterCard, Diners Club, Amex and JCB.

Cancellation policy

Full refund if your reservation is canceled more than seven days before arrival. One night penalty charge for canceling three to seven days before arrival and a 50% penalty charge applies for cancellation within three days.